For med spas and aesthetics practices
Get serious consultation requests from patients who are ready to book.
If your contact form gets one-line “what are your prices” messages, the page is not doing the work of moving a curious visitor into a real consultation request. We rebuild the page, form, and follow-up so a serious patient sends treatment interest, goals, timeline, prior treatments, and questions they want addressed before booking.
What actually happens
Aesthetics buyers do their homework, then hesitate at the last step.
A serious patient has read your service pages, watched two videos, and is looking at your consultation form. If the form only asks for name and phone, they hesitate: what will happen on the call, what should I say, will I feel judged. A better form quietly answers those questions, which is why the request rate goes up when the field list is longer, not shorter.
What a real weekend of DMs looks like
Your front desk opens the inbox Monday morning. Twelve consultation forms and DMs from over the weekend. Most say some version of "how much is Botox" with no goals, no timing, no history. Half will not book because the reply feels transactional. After the fix, those same twelve arrive with treatment interest, goals, timing, and one honest sentence about what they hope changes, and your provider walks into every consult already knowing what the person actually wants.
The gap, in real terms
What a vague inquiry looks like versus a serious one.
Vague inquiries
- “How much is Botox?”
- “Do you do lip filler?”
- “Interested in a consult.”
- “Prices for the laser thing?”
Serious inquiries
- Interested in a Botox consult. Never had it before. Goals are forehead and 11 lines, natural looking. Ready to book if the consult goes well. Prefer late afternoon appointments.
- Considering a series of laser treatments for melasma. Had two IPL sessions elsewhere last year, results were mixed. Would like to discuss what a realistic plan looks like and roughly what a series costs. No rush, planning for spring.
- Lip filler, first-timer, very natural look, wedding in six months, comfortable with 0.5 to 1 syringe budget-wise, want to talk about timing before the event.
- PRP for hair thinning, curious whether I'm a candidate. Female, 42, thinning at the part line for the last year. Want a realistic conversation before booking.
What Mav Method fixes
The pieces we clean up first.
- The consultation page copy so a patient understands what the visit actually involves
- The inquiry form: treatment interest, goals, timeline, prior treatments, questions
- Routing so a first-time Botox consult and a returning laser patient are handled differently
- Photos of the actual space and provider near the action so trust is real
- A confirmation message that names what happens next and how long each step takes
- A first-response email or text template your front desk can send inside the hour
- Guidance on what pricing context, financing, and consent language should be visible
Fields worth collecting
What the form should ask for before the customer hits submit.
- Treatment interest
Which service or category.
- Goals
What they want to look or feel like at the end.
- Timeline
Now, next month, this season, planning ahead.
- Prior treatments
What they have tried, when, and how they felt about the results.
- Budget comfort
A general range so no one wastes each other's time.
- Questions
The specific things they want addressed before booking.
- Contact
Name, phone, email, and preferred contact window.
Why this can move real money
The lifetime value of one comfortable, well-informed patient in aesthetics is usually multiples of a single treatment. When the form quietly builds trust and captures real intent, your consult calendar fills with people who are ready to move forward, not people who are still price-shopping. That changes your provider utilization and the rhythm of the entire practice.
No guaranteed revenue results. Every business is different. This work is about improving the quality of what your team gets to work with, and making the first response easier.
Ready to fix this?
Better Inquiry Fix. Starts at $2,500. Delivered in 3 business days.
We clean up the page, form, proof, confirmation, and first-response step where serious customers usually get confused, hesitate, or leave.